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Frequently Asked Questions
Everything you need to know before booking your party.
We recommend booking at least 1–2 weeks ahead, especially during peak season (May through September). Popular dates like holidays and weekends fill up fast. That said, we do accommodate last-minute bookings when availability allows — give us a call and we'll do our best to make it work.
Every rental includes delivery, professional setup, and pickup — all included in the price. We provide all necessary equipment including blowers and stakes. Just make sure you have access to a standard electrical outlet within 100 feet of the setup area, and we handle everything else.
Yes, inflatables require a standard 110V electrical outlet within about 100 feet of the setup location. Each inflatable typically needs its own dedicated circuit. If your event is at a location without power — like a park or open field — we offer generator rentals so you're covered.
We deliver throughout Genesee County and surrounding areas including Flushing, Flint, Grand Blanc, Fenton, Swartz Creek, Davison, Clio, Burton, Linden, Holly, and Mt. Morris. We also serve Livingston, Lapeer, Shiawassee, Oakland, Saginaw, Midland, Bay, Arenac, and Tuscola counties. If you're unsure whether we reach your location, just give us a call.
We guarantee your rental will be set up and ready before your event starts. Exact delivery time depends on the day's schedule, but we'll coordinate a delivery window with you in advance so there are no surprises. For morning events, we can often deliver the evening before.
We offer free cancellation up to 48 hours before your scheduled setup time. If rain hits on the day of your event, we handle it on a case-by-case basis. If we haven't delivered yet, we'll typically offer a full credit toward a future date. If equipment is already set up, we'll work with you on rescheduling options. We never want weather to ruin your experience.
A deposit is required at the time of booking to secure your date. The remaining balance is due on or before the day of delivery. We accept all major payment methods. Call us for details on deposits and payment options.
We understand plans change. Cancellations made 48 hours or more before your scheduled setup are eligible for a full refund or credit. For cancellations within 48 hours, we evaluate each situation individually and do our best to accommodate you with a credit toward a future booking.
A standard bounce house needs a flat area of about 15x15 feet with at least 3 feet of clearance on all sides and overhead. Larger units like obstacle courses and water slides need more room. Check the dimensions on each rental's page, and if you're not sure whether your space works, send us a photo or give us a call — we're happy to help you figure it out.
Yes, we set up at public parks regularly. Most parks require a permit or reservation for inflatable rentals, so check with your local parks department ahead of time. You'll also want to confirm that a power source is available or plan to rent a generator from us. We can stake into grass but cannot set up on concrete or asphalt surfaces.
We provide party rentals for all kinds of events — birthday parties, graduation parties, church picnics, school carnivals, field days, corporate picnics, community festivals, family reunions, fundraisers, block parties, and more. Whether it's 10 kids in a backyard or 500 guests at a festival, we have the inventory and experience to make it happen.
Adult supervision is required at all times. Group children by similar age and size — don't mix toddlers with older kids. No shoes, glasses, or sharp objects inside the inflatable. No flips or roughhousing. Follow the posted capacity limits. Keep the entrance area clear. If weather conditions change — especially high winds — have kids exit immediately and contact us.
If winds pick up noticeably, have everyone exit the inflatable right away. Inflatables should not be used in winds exceeding 15–20 mph. Do not attempt to deflate or move the unit yourself — call us and we'll advise you or send our team out. Safety always comes first.
